Support and Help Channels
A 1–hour Ticket Resolution Warranty
Each ticket you send to the tech help Dept will be answered in up to 1 hour. The general requests shall be answered right away. Nevertheless, if the support question you have sent us needs some help from a certified administrator, we will send the ticket to him and will inform you about the delay.
Qualified Client Assist Service
We are online for you 24x7 to supply information and technical support and to assist you with any difficulty that you may stumble upon when supervising your virtual server. We’re able to aid you with all installed in advance programs, plus your OS, server administration panel (dependent upon the VPS type) and the Hosting Control Panel made solely by our company.
An Informative Help Zone
A comprehensive and constantly updated articles base is integrated into our custom–built Hosting Control Panel. It gives you quick tips on how to carry out all of the important web site maintenance duties. The Help area offers in–depth how to articles and step by step video tutorials. You can gain access to the Help section by clicking on the Help or Video buttons in the upper right part of each Control Panel section.