1 hour ticket response
Our team of support engineers is specialized in giving swift answers to all your queries. We’ll review your trouble ticket once it’s been received and will get back to you with a solution to your problem within less than 1 hour after the trouble ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A Top–Quality Customer Support Service
Each member of our support team has several years of experience in the Linux cloud services field and almost all of them have been with us for at least 5 years. They are all prepared to answer all your requests in the most professional manner possible.
A User–Friendly Help Section
In the Hosting Control Panel you can find an easy–to–browse Help Center section where you can find quick hints on how you can use our services. You can see the answers to your questions in our F.A.Q. repository, find more suggestions in the web hosting account administration articles or check the step–by–step video tutorials.